Five9 Human Resources Representative interview questions

I started by contacting the recruiter through Linkedin/spoke to a friend at the company who called in for me as a reference. It was a great first interview and all great at the beginning. She spoke with me about the role and we discussed the next steps of the interview process. I was incredibly excited and the recruiter told me I was going to be her first priority. I never heard from the company again. I had to call and email about 20 times before I received a generated rejection email. Terrible experience and my referee was embarrassed and has continued to apologize for the way I was ignored. However, it was on the recruiting team and no one else.