GEICO Claims Service Representative interview questions

The interview process for GEICO is not for those who don't want to bad enough. You first apply online and take the personality assessment. If you pass and GEICO is hiring for the position, then you will receive in email regarding on-site testing. If you pass the on-site tests that are computer simulated, then you will meet with your assigned recruiter. The recruiter is then responsible for deciding if they would like to give you a phone interview and will call you at a later date to pick out a time. Later on, if you have passed the phone interview, then recruiter will set up a time for you to come back to GEICO for another simulation. This simulation is in person, and you will be tested on your ability to serve customers over the phone in different scenarios. If you then pass this you will be asked to observe an associate on the floor and meet with a member of management. This member of management will be the one to decide if you are hired or not. If hired, you will have go get hair follicle drug test done within 72 hours which is paid for by GEICO.

I applied online and got an invitation for phone interview. Passed that. Scheduled to come in for the computer test, passed that. Sat in with someone in the dept to observe. Passed the behavioral interview. Met with the department supervisor. Passed that. Went to the role play. It was very easy. (Idk why everyone complains) now I'm very qualified for this entry level position but I was told I'm not qualified and to reapply in 6 months. The staff in the office were all hideous overweight women who were rude to me. Very little eye contact and if you did catch them looking at you they rolled their eyes making you feel bad. I believe I am being discriminated against. This has happened to me before in other interviews where I am qualified but over weight HR staff are jealous or something and turn me down. I'm sorry this can't be in my head. I am an attractive female, I dress to impress, and am professional and arrive looking sharp and not a hair out of place. I was taught first impressions are important. However disgusting women and men were hired in the lobby right in front of me. "Congratulations!!!" I heard several times. Hmm I'm beginning to think I should also arrive to interviews looking like a slob with no makeup on. Wet hair. Wrinkled suit or even better no suit at all! Disgraceful. I deserve a chance just as anyone. And no I'm not cocky. This has been a problem for me and it's disgusting. This is why I choose to have few female friends because ladies are jealous miserable people and they let this affect their work.