GEICO Customer Service Representative interview questions

Like everyone who interviews for Geico, I first took their 20 minute little skill test. I went to our local Geico office to take it in the morning. It wasn't that hard, but only about half the people who took the test at the same time as I did, passed. I think it's mostly because of test taking strategies. If you don't work quickly, you run out of time and fail. Because I passed, I was asked to wait, and after about a half hour or so, I did my first interview. It was a standard interview, asking me about difficult situations I had faced at work, and how I resolved them, etc. I did another interview a few days later, with a different person, asking me the same type of questions. Both ladies from both interviews came across as forced friendly... if that makes sense. I interviewed well and was invited to come for the third role playing interview. After that, I was offered a job. However, I don't know about the other Geico offices, but the one where I live has a very high turnover. I spoke to several people who had worked there in the past, and they did not have positive experiences. After doing some research online, I decided the $36K a year starting salary might not be worth it. If I had a better experience interviewing, maybe I would think differently, but everyone I talked to came across as only putting on a happy face. They didn't seem to actually like working there. They kept trying to convince me that the high turnover was due to everyone getting promoted all the time, but that didn't fit with what I head from people who had worked there.