First, a brief call to confirm the position you're applying for and if the schedule is still convenient. Then you're scheduled for a typing and critical thinking assessment. If you pass the assessment will let you know on the spot or you can ask if affected by COVID-19. You will go through a role play simulation for whichever position you applied for. If you pass the role play simulation they will tell you and schedule an interview with the hiring manager. For sales there is a video you need to watch which gives you an idea of the role of a sales representative. If the hiring manager likes you they will extend an offer usually same day or within 24 hours.