I am blown away by the extensive process for interviwing for this position. Apparently GEICO makes about a $120,000 investment in each adjuster trainee they hire, so they don't play around (nor should they). I work in insurance at the moment (sales side for another carrier) and applied on line in August. About 2 weeks after I applied online, I got a call from the local manager and had a short 5-10 minute phone interview, basically explaining the position more than getting to know me. I showed up 3 days later for the "blocks" and reading comprehension test. This is REALLY not hard if you have common sense. You get a work sheet that has different 3-D images of blocks stacked on top of each other and you have to note how many blocks each block is touching. You need to go quickly through this, but be accurate. The woman beside me did maybe 4-5 images to my 10 and didn't make it through. Next was a hand out that had about 5-6 different short essays on topics. You read the essay and answer general comprehension questions. SUPER easy, no tricks on it. Just get through it quickly and correctly. Seriously, this was 9-10th grade level skills. That was the 1st step. After that I moved on to the one on one interview. Very standard interview questions that GEICO establishes. Tell me about a time you had an upset customer, etc. No surprises or curveballs. The toughest and hardest part was the dreaded role play. That is what is designed to get rid of any weak links or people who fluffed through the initial parts. You will get 30 minutes to listen to a cassette tape (yes you red that right) that gives you guidelines for your role as a fictional adjuster for a company. There is also a big packet of templates on the side as well as a typed out transcription of the tape. 1st, after you look at the "templates", place them out of your way. I got tripped up because I thoughtI would need them later (all but the maps and directional grids and one check). The role play is such that after you listen to the tape, you will get a sheet with 5 different incidents and the order/time in which they will come up and materials to help you. Go slow, just breathe. I think the first one was someone who came in a defective piece of equipment that you are evaluating. Be sure to remember that there is damage on the item already and you won't be able to fix the pre existing damage. It is key to ask the person how the damage happened so you can prove you are being profitable. There is a section about mapping your appointments for the day which is pretty fool proof. The two hard parts are negotiating with a mechanic in person and a company rep on the phone. In one of the scanarios the damage is above the value so you have to explain the piece is a total loss and the client gets upset. The other part is negotiating the "surly, rough around the edges" mechanic by discussing new vs used parts, labour charges, etc. The role play is pretty exhausting. I'm not going to lie. It is rough. You don't have much time and you have SO MUCH PAPER everywhere. SO MUCH. It is tough to stay organized. They do collect all your materials so keep calm. If you aren't great at time management and thinking on your feet, this job isn't for you so don't waste a month of your life on the interview. After that was a phone interview with a corporate recruiter (which was my 1st interaction with corporate) which was straight forwarded. Basically, they are making sure you aren't psycho :).