I applied online. The process took 1 week. I interviewed at Groupon (Chicago, IL)
Interview
I met with my recruiter for about 10 mins then a manager for 30 mins then shadowed a employee for 15 mins then about another 30 minutes with another manager before leaving. Very professional. Enjoyed the interview. I had my interview on a monday and they said I would hear from them in at the end of the week or early next week, and I did. Also nice that they give you a call whether they offer you the job or not.
The interview process is simple and they're 4 rounds as listed below;
1. GD
2. Versant test
3. Manager round (Email writing)
4. HR round (Salary discussion)
Once selected, you'll be given the offer letter and you can join.
Interview questions [1]
Question 1
They'll ask you write an email based on a customer's issue.
The process was great and expectations were clearly communicated. The person that interviewed me was very energetic. They spoke to me about the history of the role and what they needed within the position.
Interview questions [1]
Question 1
Tell me about a time when you had a difficult situation. How did you handle it?
I applied online. I interviewed at Groupon (Bengaluru)
Interview
It was easy and was able to crack it. Basic interview rounds and good company to work with. You can go for it if you are interested to work in customer service and okey with night shifts.
Interview questions [1]
Question 1
Previous experience and customer experience related questions
