H&R Block Customer Service Professional interview questions
Updated Jun 3, 2026Difficulty
Easy
Experience
Very positive
How others got an interview
- 9%OtherOther
- 9%In PersonIn Person
- 5%RecruiterRecruiter
- 5%Employee ReferralEmployee Referral
- 5%Campus RecruitingCampus Recruiting
Interview search
23 interviews
H&R Block interviews FAQs
- Customer Service Professional applicants have rated the interview process at H&R Block with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 72% positive. To compare, the company-average is 71.4% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Professional roles take an average of 13 days to get hired, when considering 22 user submitted interviews for this role. To compare, the hiring process at H&R Block overall takes an average of 17 days.
- Common stages of the interview process at H&R Block as a Customer Service Professional according to 22 Glassdoor interviews include:
One on one interview: 35%
Background check: 16%
Skills test: 14%
Phone interview: 12%
Personality test: 7%
Presentation: 5%
Group panel interview: 5%
Other: 5%
Drug test: 2%
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