HCLTech Customer Service Representative interview questions
based on 27 ratings - Updated Nov 24, 2025
Easyinterview difficulty
Mostly positiveinterview experience
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40%
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25%
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10%
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10%
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5%
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HCLTech interviews FAQs
Customer Service Representative applicants have rated the interview process at HCLTech with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 60.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 5 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at HCLTech overall takes an average of 17 days.
Common stages of the interview process at HCLTech as a Customer Service Representative according to 2 Glassdoor interviews include:
Phone interview: 50%
Presentation: 50%
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The manager was just asking for proper communication skills, as my designation was for international voice process (night shift) but the salary they offered me was lower than expected but, I didn't complain because it is my first job after all, also it's a long shift of 9 hours plus additional one hour break. at least the hiring manager told me that.
Interview questions [1]
Question 1
He told me to speak impromptu for 5 minutes after that he asked basic questions like will you be able to do 10 hours of shift etc.
Hard but you can clear. You have to maintain confidence and prepare for interview thoroughly. Reaserch about company also it will add extra spicy confidence and try to learn and memorize all required things before interview.
Interview questions [1]
Question 1
They were asking for intro, and skills what I have.
Interview was good. Hr asked about my experience in sales and account management. Asked few basic questions. Made me write an email. Discussed about corporate culture. Teamwork. Collaboration. Check my fluency in english and how well I communicate