Horizon Air interview questions

The entire process took about two weeks. I applied online and a few days later was invited to complete the HireVue video interview. Luckily I do photography as a hobby, so I was able to set up a pretty sweet little "video interview studio". Definitely make sure you have great lighting and a clean background. You want the focus to be on YOU! :) You have three days to submit your interview. I completed mine on the second day...mostly because I wanted to be 100% prepared and I was for sure nervous. Do a few practice runs so you can see what it's like and how you translate via video. There were five questions: 1. Tell us about your resume 2. Tell a time you provided excellent customer service. 3. Tell a time of providing safety for customers ... and the other two I don't remember! It goes so quickly. Do make sure to comb through the reviews on here. That is where I got all my questions for and they were spot on. I wrote them all down and answered them as well as reviewed them. Just my way of studying! I was invited for the second interview two business days later (yeah, there was a weekend in there. nail bitter!) that was scheduled for the following week. Luckily I live in Portland where they interview so I didn't have to bite the bullet and pay hundreds of dollars for accommodations and flights. I took the interview spot for a week later. That gave me plenty of time to prep for every imaginable question, company facts and youtube videos. Interview day was just as described. I arrived 30 minutes early, signed in, got a name tag, chatted with the other candidates. EVERYONE is nervous. Chatting helps calm yourself, so just do it! At around 8, we were all invited inside a conference room for an information session on the company, benefits, FA life. I do find it a little sad they get you all revved up about your possible benefits and FA life when you don't even have an offer yet. Oh well. It was about an hour long presentation. People asked questions. I did not and I'm not sure that really matters because not all of the folks who did ask questions advanced to the next step. After that, you're split into two groups and put into two different rooms... you will be asked a situational question and must answer whilst standing in front of the group. My question was the "over-promising and under-delivering" one. People got a good giggle out of my answer. Shoulda been a comedienne! :) Once we all answered our questions we were split further into three groups and asked to come up with a new product offered in flight. There were some good ones! I took control of the group, wrote down our idea and lead us all through the thing. We laughed, we had team work. All a jolly good time. We presented and after everyone was done we were told to take a thirty minute break. So I chatted with other interviewees, shared some snacks and stories of our lives and then the hammer came down on who was to stay and progress and who could be released back into the wild. I, unfortunately, was a free bird. I didn't really see any rhyme or reason for the ones who stayed but I will say they spoke well in front of a group, which obviously is something you should be okay with. But they have to know its hard when you're on the spot, being judged for a job you really want! All in all, a positive experience and all of the recruiters are so very nice! Just practice, practice. I do have another video interview with another airline, so I do feel that even going through this process was a valuable experience and will help with my next venture. Good luck!