Hy-Vee Intern interview questions

I had to email and call multiple times to get my interview scheduled over the course of 3 weeks. During the interview, I was asked multiple ways I would improve the store sales and marketing. I was told I did well, and he would follow up to do hiring paperwork. I never got called back or emailed. When I tried to call, I was told HR did not have me on file and would not let me speak to the manager.