I applied online. The process took 3 days. I interviewed at JCPenney (Bay Shore, NY) in Aug 2010
Interview
First you fill out 50+ multiple choice question it will take you at least 40 minutes. If you do make it to the one on one interview process you will have to go through two of them. I suggest you be very bubbly cause that is what will get you through it, I suggest that you smile keep eye contact and give intelligent responses and you will be fine. (The questions are pretty easy)
Other Customer Service Associate Interview Reviews for JCPenney
It was overall easy. I was contacted over the phone to set up the interview. It was informal and relaxed. Hiring manager went over some standard questions. Discussed availability, salary
was simple and quick, not many questions were asked, it was a group interview where we helped each other builds blocks and keep it from falling down. The manager was watching us use teamwork together to understand if we all fit into their team environment.
Interview questions [1]
Question 1
what type of clothes/fashion are you familiar with/into?
I applied online. I interviewed at JCPenney (Houston, TX) in May 2019
Interview
Very easy and simple. Just answer questions with common sense. They ask several “what would you do in this situation” questions and they are pretty straightforward. Not hard at all.
Interview questions [1]
Question 1
What do you do if someone tries to return and item without a receipt?