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      John Hancock

      Part of Manulife

      Engaged Employer

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      Related searches: John Hancock reviews | John Hancock jobs | John Hancock salaries | John Hancock benefits
      John Hancock interviewsJohn Hancock Mutual Funds Customer Service interviewsJohn Hancock interview


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      Mutual Funds Customer Service Interview

      Aug 6, 2014
      Anonymous employee
      Portsmouth, NH
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through college or university. The process took 3 days. I interviewed at John Hancock (Portsmouth, NH) in Jan 2014

      Interview

      Was asked basic behavioral questions, including how I handled a difficult customer in the past, what I do to relieve stress etc. Only was interviewed once and was offered the job a couple days later. The interview was simple, just make sure you know you'r resume front and back. I had a good time working for JH as the people there were very friendly and helpful.

      Interview questions [1]

      Question 1

      How would you handle a situation in which a customer were to be irate at a failed service?
      1 Answer

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