Liberty Mutual Insurance interview questions

I interviewed at my college careers services for a full-time sales representavie position. The interviewer was friendly and easy-going, but at some point I guess it became clear to him that the job was not a good match for my skills and he appeared to be a little annoyed that I wasn't answering his questions and gearing them more towards sales, my bad. I learned that you should always gear your answers specifically towards the roles of the position. Never answer generally, but put yourself in the shoes of the prospective employee and gear your experiences towards that position. This may be obvious, but I needed to learn this lesson. This was an interview that I went into just for the practice, but I could have been more prepared and respectful of the interviewers time. You never know what other positions this interview could have led to. About 30 minutes.

I applied online, completed a skills assessment, and received a call within a week's time from a corporate recruiter to schedule a phone interview. The phone interview was with the same recruiter, and was fairly standard for a sales job... "most difficult sale you've made, what did you overcome to make it, and how?" type questions. The recruiter thought that I interviewed well, and passed me to the Branch Manager who called me within a few days after the phone interview to set up a 1:1. When I arrived at his office, he was waiting in the lobby to greet me with a smile and a handshake. We went to a conference room, where he outlined the remainder of the interview process (phone interview, 1:1 with the Branch Manager, then a presentation, then 1:1 with his boss, followed by a background check and job offer). Again, the questions were typical sales job questions. The aim was to examine one's work experience and attitude and figure out if one's skills would transfer well to the job. He asked "How will you find potential customers?," "tell me about a time when you had to explain a very difficult concept?," and questions about one's performance on and the nature of one's previous sales jobs like "how many contacts did you make a day?" or "what what your conversion rate?" He was very impressed with my achievements thus far, so when I left the interview I fully expected to get the third interview. Rather than being informed via email or mail of the fact that I had been passed over for the job, who else but the Branch Manager contacted me to let me know I had been beat out by someone with previous industry experience. I appreciated that he contacted me directly to inform me what happened, as typically you get nothing in the way of an explanation unless you seek it out.