I applied online. I interviewed at Loews Hotels & Co (Orlando, FL) in Aug 2017
Interview
The first interview with HR was easy. The second with the concierge manager was also great. Another employee was training and observing the interview. They asked a few questions, but it felt really natural to talk to both interviewers.
Interview questions [1]
Question 1
Describe a time you went above and beyond for a customer/guest.
I applied online. The process took 6 days. I interviewed at Loews Hotels & Co (Miami, FL)
Interview
Two different interviews on the same day. You interview at HR first and then with the concierge manager. They asked a lot about how well you know the area and previous customer service experience.