Maximus Bilingual Costumer Service Representative interview questions
based on 2 ratings - Updated Jun 2, 2024
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
2 interviews
Maximus interviews FAQs
Bilingual Costumer Service Representative applicants have rated the interview process at Maximus with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Bilingual Costumer Service Representative roles take an average of 28 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Maximus overall takes an average of 19 days.
Common stages of the interview process at Maximus as a Bilingual Costumer Service Representative according to 2 Glassdoor interviews include:
Background check: 50%
Phone interview: 50%
Here are the most commonly searched roles for interview reports -
The interview process was very simple, basically the hiring manager asked you questions about customer service situations and how you would deal with them. You should received an answer in the same week of your interview,
Interview questions [1]
Question 1
Customer service: Asking about a time when you exceeded customer expectations or had to deal with an angry customer
I applied online. The process took 4 weeks. I interviewed at Maximus (New York, NY) in Sep 2022
Interview
First there was an interview to check efficiency in English- Spanish and then previous experience in other similar positions. They call a few hours later to check if you pass the bilingual test and after that an offer was made to start one month later.
Interview questions [1]
Question 1
Asked to translate a Paragraph to check efficiency in Spanish-English.