The interview process was very simple, basically the hiring manager asked you questions about customer service situations and how you would deal with them. You should received an answer in the same week of your interview,
Interview questions [1]
Question 1
Customer service: Asking about a time when you exceeded customer expectations or had to deal with an angry customer
I applied online. The process took 4 weeks. I interviewed at Maximus (New York, NY) in Sep 2022
Interview
First there was an interview to check efficiency in English- Spanish and then previous experience in other similar positions. They call a few hours later to check if you pass the bilingual test and after that an offer was made to start one month later.
Interview questions [1]
Question 1
Asked to translate a Paragraph to check efficiency in Spanish-English.
