The online application included a type of timed IQ test, and a personality test that was designed to determine if you would be an honest employee. I thought the online application was repetitive and overly lengthy.
I was called the next evening to set up an interview at a local store at 10am on Saturday morning.
I showed up about five minutes early, and was told to wait with another woman who also had an interview for the same position at the same time I did. We waited until 10:15 when the assistant store manager came in, explaining he was late and stressed, and took us to an other room in the back to wait even longer before starting the interview.
Finally, 45 minutes after the scheduled interview time, he came back in and gave the other woman paperwork to fill out so she can "get started as soon as possible," and began to explain to me that the position I was considered for was a 5hr per/week warehouse unloading job. I was confused, since I had applied for Sales Associate, and that's what I thought I was interviewing for. I told him that I needed more hours to make ends meet, and that I had understood they were looking for someone on the floor, not the warehouse. He said, "maybe we can find some time for you to be trained to work on the floor too..." Yeah, right.
But, I was hard up for a paycheck so I followed through, and went to the office with him to "complete a missing part of my application." The office was very messy and he couldn't find my paper print-out application. So he attempted to pull it up from their database. He couldn't work his own company's database to find my application. Even though I had never seen their database before, I tried to give him hints over his shoulder, since the database was pretty simple. I found my name on the screen, and filled out a few more questions, which he accidentally deleted, trying to save it. After 20 minutes of total frustration, I had taken over the computer (since he couldn't navigate it) and re-entered my answers, saved, and got him back to the main screen.
Then, he admits to me that he "didn't even read my application or resume," and tells me about all the management disorganization problems since his boss was on leave... Like that's an excuse.
Please understand that I have 10 years of retail management experience, and was appalled at the lack of organization and disrespect I experienced there. I told the interviewer that I would consider his offer to start on that coming Monday.
When he called back for my answer I kindly declined. Then an hour later the store manager called to offer me a job "more suited to my experience level," as a shift manager on the floor. However, after dealing with the extreme ineptitude of the assistant manager there, I knew that I did not want to have him as my superior.