I applied through a recruiter. The process took 1 day. I interviewed at Nationwide in May 2015
Interview
Easy process. Questions were basic customer service questions that were common sense to answer. Basic knowhow can get you through it. Think of real life examples and you should be fine.
Interview questions [1]
Question 1
What would you do if you caught a customer stealing?
Phone call- telling you about the position and making sure it is a right fit for you
On demand interview . 3 questions to answer
Video interview with two managers using the star method
Interview questions [1]
Question 1
Tell me about a time when you had to deliver a no to a customer
Someone from HR will reach out to you to schedule an interview if selected. The interviewer is very nice and makes the process comfortable and easy. They got back to me quickly.
Interview process took a few months. The interview are held with 2 different people from the hiring team. They ask you questions regarding experience and how you would react to certain scenarios. Overall the experience was good. I was able to learn about the position and its day to day.
Interview questions [1]
Question 1
Tell me a time you had to readjust what you were doing?
