I applied for a call center job online at their company website, then received a call from an HR rep a couple days later to take an assessment test. I completed and passed the test which consisted of basic math concerning banking types of situations along with choosing the best and worst possible answers to give to customers for hypothetical calls which you may encounter while on the job. I passed the test and was then scheduled for an interview. I was interviewed by one of the call center supervisors which consisted of about four, fairly easy questions along with the supervisor giving information about the company, then you get a chance to ask questions as well. I got the impression it went well. From what I was told, there is an email sent within a couple days if you are turned down. If you are being considered for employment, they run a background and credit check and if you pass their standards then you may be contacted for an offer to be placed in one of their upcoming training classes. The whole process has been a couple weeks. I have not had an offer yet, but no turn down either. It seems like a really good company to work for and the benefits are good.