OneSupport Technical Support Representative interview questions

I received two calls: one from a recruiter and a second from hiring manager. Recruiter interview was just a basic confirmation of information provided on resume as well as some questions about what shift i would prefer to work (am or pm). Recruiter call went find. Hiring manager call asked a few more in depth and open ended questions such as what do i think i can achieve working here and where i would see myself in a year, five years, etc.

After completing initial requirement interview where they checked my equipment I was given a interview on camera on Google Hangouts. She was very friendly and asked the regular customer service questions "Describe a time when, and how did you handle ___ situation, and after about 15 minutes she offered me the position on the spot