I applied online. The process took 3 weeks. I interviewed at PSCU (Allen Park, MI) in Jul 2015
Interview
Very easy interview, if you are personable and talkative. Make sure you have great knowledge in customer service experience. When applying for the position, you will have to take an assessment test. Which you choose the best selection for each scenario. I later received a call for a phone interview with a recruiter, in which I set the interview up that day.
Interview questions [1]
Question 1
How would you help calm an angry member on the phone?
I applied online. The process took 3 weeks. I interviewed at PSCU in Nov 2019
Interview
Very tedious I hated the whole process and would not go back sorry it's a scripted environment and is very hard to do pay is good and the benefits are goods also its just the job itself
I applied online. The process took 2 weeks. I interviewed at PSCU (Allen Park, MI) in May 2016
Interview
The beginning of my interview was odd because the lady I met in the lobby with (who was starting the process) asked me a personal question in regards to me having a child or not. It was odd for me because it shouldn't have been asked and actual employees were seated in the lobby. I can't say it was small talk because she had a clipboard and seemed to be writing when I would speak. She also wasn't an active listener because she would ask me the same question that I had already supplied information for. I was able to shadow an employee which was a good experience. My "real" interview was with another woman who was a supervisor. She was nice, however, I do believe they found me attending school 1 day ( for 4 hours) out of a week as a problem. There was a pause when I mentioned I attended school. I thought the company was pro-education since they offer tuition assistance.
Interview questions [1]
Question 1
If you were a manager how would you go about enforcing an attendance policy?
I applied online. The process took 1 week. I interviewed at PSCU (Allen Park, MI)
Interview
I applied online and did a typing assement. Got a call for a interview about a week later. Basic interview questions I got a job offer before I walked out the door.
Interview questions [1]
Question 1
What is the difference between a credit union and a bank?