Patagonia Customer Service Representative interview questions

I submitted my application and received an email with an assessment which consisted of simple math, typing, and personal questions. They reached out a few days later asking to schedule an interview. The interview took place over Google Meet and it took around 20 minutes. They allowed time to introduce everyone, asked 3 simple questions, and ended with any comments and questions I had. I was expecting something much more difficult, but it was relaxed and the people were super friendly.

Hr reach out to me for a first interview, we had one call and I was told to wait 5/7 days for a feedback. Still waiting. Lack of respect They are not even clear about the lenght of the contract and the chance for a reniew.