Customer Success Representative applicants have rated the interview process at Pearson with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Representative roles take an average of 17 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Pearson overall takes an average of 26 days.
Common stages of the interview process at Pearson as a Customer Success Representative according to 3 Glassdoor interviews include:
One on one interview: 40%
Group panel interview: 40%
Background check: 20%
Here are the most commonly searched roles for interview reports -
One of the hiring managers emailed me to schedule an interview a few weeks after applying. I interviewed with 1 person then a second interview with a team of 3-4 people. There was a third interview with a VP.
I applied online. The process took 2 weeks. I interviewed at Pearson in Jan 2022
Interview
Several different rounds of interviews. They asked lots of questions that involved giving stories or experiences. One round of the interview was with your co-workers so you could get to know the climate of the job.
Interview questions [1]
Question 1
Asked about a time when I had to work with a difficult person.
I applied online. The process took 2 weeks. I interviewed at Pearson in Dec 2021
Interview
4 total rounds. 1) initial interview with two managers of customer success 2) interview with another hiring manager 3) peer panel interview (no hiring manager present) 4) final interview with director of customer success