Pearson Director interview questions

Two months from start to finish. Fairly straightforward and simple. Everyone I met was amazing, super nice!! Positive experience until the end and yes I have had positive no offer experiences. My feedback to Pearson would be to give final candidates a call or personalized email to let them know you've gone a different direction. For a role related to building the Pearson brand, whose mission is 'lifetime learning', to ignore a request for personalized feedback (for growth and development) was a missed opportunity to let the brand shine, authentically. Instead, I'm left wondering whether the brand mission is just lip service.