Publix Customer Service Representative interview questions
Updated Feb 3, 2026Difficulty
Easy
Experience
Very positive
How others got an interview
- 21%In PersonIn Person
- 11%Employee ReferralEmployee Referral
- 5%OtherOther
Interview search
36 interviews
Publix interviews FAQs
- Customer Service Representative applicants have rated the interview process at Publix with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 78.2% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative roles take an average of 8 days to get hired, when considering 35 user submitted interviews for this role. To compare, the hiring process at Publix overall takes an average of 14 days.
- Common stages of the interview process at Publix as a Customer Service Representative according to 35 Glassdoor interviews include:
One on one interview: 27%
Drug test: 21%
Skills test: 18%
Background check: 13%
Personality test: 9%
Presentation: 6%
Phone interview: 4%
IQ intelligence test: 1%
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