Publix Customer Service Team Leader interview questions
based on 4 ratings - Updated Jun 6, 2023
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
67%
In Person
In Person
33%
Other
Other
Interview search
4 interviews
Publix interviews FAQs
Customer Service Team Leader applicants have rated the interview process at Publix with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 78.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Team Leader roles take an average of 3 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Publix overall takes an average of 14 days.
Common stages of the interview process at Publix as a Customer Service Team Leader according to 4 Glassdoor interviews include:
One on one interview: 60%
Background check: 20%
Drug test: 20%
Here are the most commonly searched roles for interview reports -
Interviewed several time while working for the company in another position. You would sit down with one or two managers and answer basic company questions along with normal interview questions. The interviews usually went great! I left feeling good each time but it’s well known that the person chosen for the job is decided way ahead of time. The interviews are held mostly for show and to keep people hoping.
I applied through other source. The process took 1 day. I interviewed at Publix (Charleston, SC) in May 2015
Interview
Well i was being promoted, so I went to the store that had the opening, and had a 30 minute interview with the assistant store manager and department manager. It was a typical interview experience with questions and scenarios presented. They asked me a little about my personal life, but mostly focused on my experience related to the position.
I applied in-person. The process took 1 week. I interviewed at Publix (Destin, FL) in Mar 2014
Interview
Application, interview/drug test. You apply in store via a kiosk. You can introduce yourself to management, but due to the sheer volume of applications, they will not remember you, and they have little say in hiring anyways. Definitely helps to have someone you know working there for a referral. If you do not hear back within a week, you won't get called. They never actually announce when they are actively hiring. If you really want to work there, just keep applying every 30 days. Eventually you'll get called.