RBC Customer Service CSR interview questions
Average interview difficulty
Very positive interview experience
How others got an interview
- 14%Employee ReferralEmployee Referral
- 6%In PersonIn Person
- 4%OtherOther
- 3%RecruiterRecruiter
- 3%Campus RecruitingCampus Recruiting
- 1%Staffing AgencyStaffing Agency
Interview search
184 interviews
RBC interviews FAQs
- Customer Service CSR applicants have rated the interview process at RBC with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 90% positive. To compare, the company-average is 65.1% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service CSR roles take an average of 26 days to get hired, when considering 34 user submitted interviews for this role. To compare, the hiring process at RBC overall takes an average of 24 days.
- Common stages of the interview process at RBC as a Customer Service CSR according to 34 Glassdoor interviews include:
Phone interview: Â 27%
One on one interview: Â 24%
Background check: Â 14%
Personality test: Â 12%
Group panel interview: Â 8%
Presentation: Â 5%
IQ intelligence test: Â 4%
Skills test: Â 4%
Drug test: Â 1%
Other: Â 1%
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