RBC Relationship Banker interview questions

I applied online and the interview consisted of a phone interview, followed by a 1:1 interview with the branch manager and finally a group/panel interview 3:1. Each interview lasted approximately 30 minutes. Some of the questions asked were: Tell me about yourself. Why RBC. What do you know about RBC. Why banking. What is the extent of your sales experience and how do you intend to generate sales. How do you respond to a negative reaction from a customer. I have prior years experience in banking and related fields focusing mainly on customer service, supervisory and office management. I gathered from the group/panel interview that they were looking for someone with heavy, proven sales experience.