I applied online. The process took 2 weeks. I interviewed at REI (Huntington Beach, CA) in Feb 2016
Interview
Group interview took about 2 hours where went through powerpoint and that lead into roleplaying. Roleplaying was pretty awkward having to talk over others. Definitely need to make effort to speak but also be comfortable.
Interview questions [1]
Question 1
Role playing, asking Manager (role as customer) how can I help you?
Pretty quick and simple interview process for such a big company. Everyone seemed nice that I spoke to over the phone but for the most part the interview was all online. Just answering questions and recording your answers.
Interview questions [1]
Question 1
What is something you enjoy about customer service.
I applied through college or university. The process took 2 days. I interviewed at REI (Seattle, WA) in Mar 2024
Interview
Your normal mid level job assessment, and questions. Make sure you have hiking, or some outdoor activity on your mind. They want to make sure you know about who they are, and what they sell.
I did an online interview first. I filmed myself answering a few questions. They called me in a few weeks later for an in person interview. Very standard interview questions, got hired on the spot
Interview questions [1]
Question 1
Tell me about a time you worked as a team to do something
