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      REI

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      Seasonal Customer Service Interview

      May 24, 2016
      Anonymous employee
      Sumner, WA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at REI (Sumner, WA) in Oct 2012

      Interview

      Two interviewers asking questions in an alternating pattern. The was virtually no break between questions and they just keep firing them at you back to back to back. This was followed by a computer skills assessment which tracked typing speed, precision, etc... They ended up offering me a different job than I applied for in the dividend department.

      Interview questions [1]

      Question 1

      How would you deal with an irate customer on the phone?
      1 Answer