I applied online. The process took 2 weeks. I interviewed at REI (Sandy, UT) in Jun 2016
Interview
Presentation and notes taken on knowledge of REI. Split into groups. What does customer service mean to you? We came up with an answer and picked a presenter as a group. Be yourself and if you truly are passionate about the outdoors and helping people get out they will notice. Some people tried to get louder and talk when staff came around to take notes, which was a little weird and awkward. I volunteered to present. Made sure I was clear and concise and tried to include my group in my presentation because we all gave some good stuff. Be yourself and be confident in speaking. If you are honest about your passion you will shine without trying.
I applied online. The process took 3 weeks. I interviewed at REI (Bellevue, WA) in Apr 2023
Interview
Took longer than expected with video interview and phone call but was very simple. Standard interview questions and friendly interviewer. Make sure you’re clear about what department you’d like to work in (apparel, frontline, action sports, camp, etc.) and what skills/knowledge you have in that area.
Interview questions [1]
Question 1
Tell me about a time where there was conflict in a work setting and how you handled the situation.
I applied online. The process took 2 weeks. I interviewed at REI (Charlotte, NC) in Mar 2022
Interview
Quick response from company. Virtual interview to be done on own time with several activity questions and a few video responses. Overall, very easy and took less than 30 minutes!
Interview questions [1]
Question 1
Q: Please indicate how you would respond to the following customer inquiry (provides you with an email and guidelines)
Q: What are some benefits you see in working in a virtual capacity?
Quick and easy, one in person interview. Went into the store and spoke with two managers for about 30 minutes. We reviewed my resume and talked about my motivations for applying and where I saw myself fitting in, all the normal stuff.
Interview questions [1]
Question 1
What do you want us to know that isn’t on your resume?
