I applied online. The process took 1 day. I interviewed at REI (Berkeley, CA) in Mar 2012
Interview
Group interview where we were observed interacting in small groups with other people who were also candidates. Each group was 4 to 6 people and we often broke into one to one encounters. We acted or role played in short hypothetical scenarios. most of the role playing related directly to customer relation skills. A short presentation preceded this and afterwards another short presentation followed. I was extended a invitation to attend training at the conclusion of the interview and I accepted.
Interview questions [1]
Question 1
No personal questions were asked. We we given a hypothetical task and our interpersonal skills were observed.
During the interview process the staff was Friendly there was a Standard zoom call interview. Once hired there is Group onboarding. Lots of information and in depth training. Training from the floor team was really helpful.
Interview questions [1]
Question 1
Tell me about a time that you handled a difficult customer
I applied online. I interviewed at REI (Virginia Beach, VA) in Feb 2025
Interview
Wow it was fantastic the person that I interviewed with was so understanding it was like I was talking to someone I knew for years. I can’t wait to go to orientation!!
It was a group interview with a bunch of other candidates, we watched videos and broke down into groups to discuss various topics and scenarios that may happen in a retail scenario
Interview questions [1]
Question 1
After watching a video, they had us break down into groups and discuss what we saw as they took notes
