The process took 2 weeks. I interviewed at REI (Arlington, VA) in Jun 2022
Interview
First, there was a 10-minute online interview. This was more about names and past work. If you pass that there is an on-site interview that lasted 30 minutes. This interview was more technical.
Interview questions [1]
Question 1
How would you handle an angry customer who is mad about our return policy?
Asked written responses in the application. Application was followed up with by automated recording interview questions. Questions were very similar to application questions. Didn’t receive any interview with a hiring manager.
not bad. 2 rounds of interviews. simple questions and online. questions about retail experience and how to work with others. it was only with one person who was their HR lead. Only have 2 HR people working at store.
Interview questions [1]
Question 1
how did you deal with a difficult situation? STAR.
I applied online. The process took 1+ week. I interviewed at REI (San Luis Obispo, CA) in Jul 2025
Interview
The first stage was completely online. I took the online interview which asked questions and you had 3 minutes to record your answer and submit it; three attempts could be taken. Withdrew application after a few days, so I don't know how the rest of the process is.
Interview questions [1]
Question 1
Why do you want to work at REI and how would you contribute to our team?
