I applied online. The process took 2 days. I interviewed at REI (Delran, NJ) in Oct 2022
Interview
The interview with REI was a little difficult. I applied and immediately was invited to complete a video interview thru HireVue (a third-party digital interviewing platform). This HireVue platform asks everyone the same questions instead of tailoring it to your previous work experiences and you record your answer to the question with a video. This makes for a slightly stressful process because not only can the questions be a little longer, but you also get to review the video that the hiring manager will see which made me cognizant of all the mistakes I made while recording the video making me want to trash the video and re-record it multiple times. You also need to make sure you complete the interview in a place with good internet so the video you recorded can be uploaded.
Interview questions [2]
Question 1
What does great customer service look like to you? Describe a time where you received or experienced great customer service and what was the result.
Easy interviews, very personable interviewers. Relaxed environment where you don’t have to dress up to interview. They make it feel like a conversation and not like you’re just another person there to ask the same questions to
I went through a pre-recorded interview and then a Teams interview. The pre-recorded interview was pretty generic and then the Teams interview allowed for more time to get to know the role and share your skills.
I filled out info online. They requested that you do video answers online. Once that was okayed, proceeded to then do an interview online. Was then sent an offer letter
