Bad experience. Unprofessional.
After sending in my application I received an invitation for an automated video interview to be completed at my convenience:
"The next part of our recruitment process will be an on-demand digital video. Flexibility is our business, so we have chosen this method of interview to allow you to complete this next stage when and where it suits you best."
Great, I thought. I will do the interview this evening when I am home again with my own laptop, after my daughters' friends have left so that the house is quiet. I did some research during the day and took notes to prepare, as you do for a regular interview.
As I sat down in the evening to do the interview I saw a new email from Regus in my inbox:
"Unfortunately, on this occasion you have been unsuccessful and we will not be taking you forward." No further explanation as to why.
So, Regus, please let me know: Why bother inviting me to the interview in the first place - "when and where it suits you best" - if you are not even going to give me a chance to complete it on the very same day?
Don't waste your applicants' time. If you invite your applicant to the next stage, stick to your word. Regus is apparently a company whose word you cannot trust.