Remitly Human Resources Position - Negative Experience interview questions

*Negative experience with application experience* A couple months ago I applied for the position online. Knowing that I have a friend who worked there, I believe it was a great place to work for UNTIL: I got contacted for a phone interview. The recruiting coordinator asked me to put in the times I was available and confirmed the time. I waited for an hour on the scheduled time. No response. No one called one. I attempted to call the office to see if I can reach the interviewer. The call went to a Manila call center and the Seattle office couldn't be reached. No phone numbers were left with me. I emailed back and the interviewer said she missed my interview time and felt terribly sorry, wanted to reschedule a time. I entered my availability again and NEVER heard back since. I kept emailing back for 1-2 weeks and never heard back. I then emailed one last time and I got a "no-reply" email from the applicant tracking system said they filled the position and therefore rejected my application. What type of candidate experience are you bringing? If you promised your candidate a phone interview and missed it, rescheduled it, why didn't you respond? I've heard that you have "Great Hiring Practices" training with your employees. This extremely contradicts the experience I've had with Remitly. Not only did they waste my time, I didn't even get an apology. I was extremely disappointed with the candidate experience and would not recommend anyone to interview or work here. Interviewing for the HR position and being in HR myself, you should ALWAYS keep your candidate informed of where they are in the process. The lack of communication puts a poor reputation to your company.