Reputation Reputation Advisor interview questions

I have a few friends working for Reputation.com which how I was initially referred to company. My first impression of the company was great, my friends seemed to like the culture and were doing well for being only two years out of college. However, the actual interview process was frustrating and unchallenging. When I first got there I went into a room where I was interview for a position I didn't even apply for without first being told what the position was. Also the person seemed uninterested and lacked a genuine attitude the entire time. The second person I interview with was awesome. He was actually interested in getting to know me and asked a few questions about my experience but didn't get too deep. The interview process was unsatisfactory because I was told I "was definitely moving on the the next round" and then was hung out to dry without any contact for a week and a half. When I finally got an email they just said they chose someone else. For a company who aims to protect online reputations, they don't seem to care about their own.