I applied online. The process took 6 weeks. I interviewed at Reynolds American in Aug 2011
Interview
The interview process started off with an initial phone screening conducted by a recruiter based in Minnesota. The next step was to complete a webcam recording of yourself answering some questions. This was followed by a one on one skype-like interview with the initial recruiter. I can't recall whether the "day on the trade" ride-along was before or after the skype interview. The "day on the trade" was a half day ride along with a local territory manager to get an idea of what the role actually is. The last step in the process is to go to a panel interview. RJ Reynolds gets your flight and hotel arranged in plenty of time to schedule time off from your existing employer. The panel interview is roughly 3 hours long long broken into to seperate sessions. You meet with two people in each room. Depending on your personality type this can either be fun and interesting, or the experience can be daunting and stressful. I found the panel interview to be a very good avenue to learn more about the role and the company.
Interview questions [1]
Question 1
Explain a time in which you failed to complete a task or a sale.
I applied online. The process took 2 weeks. I interviewed at Reynolds American (Kerrville, TX) in Nov 2024
Interview
It was a smooth and comfortable experience and I felt at home and cared about. They ask good questions to get to know the candidates. To some candidates, it might seem like they asked tough questions, but they just wanna make sure that they will find good career driven people that want a long-term career instead of just a job with a paycheck.
Interview questions [1]
Question 1
A situation where you delt with a difficult customer and how did you resolve it and make them happy
I applied online. The process took 2 weeks. I interviewed at Reynolds American (Apopka, FL) in Oct 2024
Interview
Initial interview with recruiter and then ending with a panel interview with 2 managers. The initial interview was more about reviewing my background and finding if I could be a fit. The panel interview ask a series of questions and then allots time for you to ask them questions about the position.
Interview questions [1]
Question 1
Star format is used. A time when you had to have a difficult conversation with someone not adhering to their contractual agreement.
I applied through an employee referral. The process took 3 weeks. I interviewed at Reynolds American (Vidalia, GA) in Oct 2024
Interview
hr call is simple they ask basic details and then call with hiring managers ask about your past experience and ethos of company reynolds american they also ask about your resume and some behavioural questions
Interview questions [1]
Question 1
Describe a situation where you have to deal with a person you don’t agree with