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      Ross Stores

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      Customer Service Representative Interview

      Feb 19, 2026
      Anonymous employee
      Gainesville, GA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. I interviewed at Ross Stores (Gainesville, GA)

      Interview

      Interview process was easy. Asked a couple questions about my work experience in customer service. Asked questions about how I would handle certain situations about employees. How did I handle past situations in work environments that I have worked in during past employment.

      Interview questions [1]

      Question 1

      How did I do in a situation with a customer that had a problem with an item that they purchased and came in angry, wanting to return the item they purchased without a receipt.
      Answer question

      Other Customer Service Representative Interview Reviews for Ross Stores

      Customer Service Representative Interview

      Aug 23, 2024
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through college or university. The process took 6 days. I interviewed at Ross Stores (Atlanta, GA)

      Interview

      Good interview The interviewer Was Friendly. Asked valid questions. … very professional. Very demure . I was comfortable and considered. I enjoyed the whole process it wasn’t like your tradition interview. Very cool calm and collective

      Interview questions [1]

      Question 1

      What is your interest in the position
      1 Answer

      Customer Service Representative Interview

      Oct 5, 2019
      Anonymous employee
      American Fork, UT
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Ross Stores (American Fork, UT) in Aug 2017

      Interview

      Detailed but brief, they were warm and welcoming. I loved how we were in a back room, with a security tv that had displayed the same few frames for so long it was burned into the screen. I recognize the commitment. Welcome to my tedtalk

      Interview questions [1]

      Question 1

      If you have a question what do you do?
      1 Answer