Ross Stores interview questions

Very soon after applying to Ross, I was called on the phone for a quick interview. At the end of the interview, I was asked to come in the next day for a one-on-one interview with the manager. During that face-to-face interview, the manager was impressed by my educational background and offered me a job in the cash office contingent on my background check. I was told that they would not have normally hired me because I was a college graduate, but the store needed somebody intelligent because the current cash office people weren't smart enough to do their job correctly; these two statements in succession put me off greatly, but I accepted the job anyway because I had nothing else at the moment. I noticed that the people who worked there looked very tired, but the store looked impeccably clean up front. Unfortunately, the manager's office and stock area was horribly disorganized.

I applied online and received a phone call about a month later to schedule an interview. The manager that interviewed me was friendly and put me at ease. She asked me to tell her about myself and what I was looking for from the company. She also asked me a couple "on a scale of 1 to 10" questions and explained how the company operated (pay, dress code, benefits, and what would be expected of me). I was scheduled for a second interview a few days later with another manager. This interview was short, about 15 minutes. She asked about my availability and two more of those "scale of 1 to 10" questions and then offered me the position. She told me they were going to submit a background check and to check my email for paperwork. It was almost 3 weeks later until I heard back from them and another week before I came in for orientation. I do recommend dressing professionally for the interview. The manager made a point of thanking me for dressing properly. Also, be patient. This is not a place that likes you calling every few days to check in. Another side note, everyone (except security) starts out on the floor despite what you specifically applied for. You start out on the floor and on dressing room duty, then progress to cashier. A few will then be trained for the customer service desk and finally the cash room.