I applied online. I interviewed at Samsara (New York, NY) in Dec 2019
Interview
Initial phone interview with HR went pretty well and was referred to the Hiring Manager for an additional interview. Upon doing the 2nd interview, there were phone issues from Samsara which disconnected the call twice. The hiring manager apologized & stated they would like to reschedule the interview via HR in a follow-up email.
The next email I received was from HR stating that they are moving on with other candidates. I sent a follow-up email but did not receive any explanation as to why they sent me this email.
Highly disappointed with their lack of professionalism in this process.
Interview questions [1]
Question 1
What are some of the ways that you contact customers using technical support?
Very long winded process. A total of 6 interviews lasting approx. 30-45 minutes each and spread over a few days, so be prepared to book some tine of to be able to attend. All zoom based. Interviewers range from peer level to managers. No feed back was given at the end of the process
The recruiter contacted me through email to schedule a phone screening and it was nice to get some insight on what the position called for vs what I was looking for. It was a great experience and I got to talk to several members of the team. Great way for me to understand the company culture.
Interview questions [1]
Question 1
Please describe what the Cloud is to someone who is not tech savvy.
I applied through a recruiter. The process took 6 weeks. I interviewed at Samsara in Jun 2023
Interview
It was a lengthy but very positive experience. Having multiple interviews gave me the opportunity to talk to different people and feel the vibe of more than one person and ask the same question to everyone and get their different input.
It also provided me with the opportunity to meet the different department leads.
Interview questions [1]
Question 1
Tell about a situation where something did not go well and you had to inform the customer.