Sherwin-Williams Management Trainee Program interview questions

The interview was pretty lengthy, it took about 2 months. I applied online, then a recruiter contacted me and we scheduled a Skype interview. After the recruiter feels like you are a good match, she will schedule you for an in store visit. The recruiter will send you a packet with questions to ask the manager and asst. manager. Then once that is completed you contact the recruiter and they will get your feedback on the visit. I read other reviews where you will go over the questions in your packet, but I didn't do that. My store visit was the only time that packet was used. The last step is to have a meeting with the District Manager and the City Manager. They will ultimately make the decision. I was offered the position at the end of my meeting. The Skype and meetings with the district manager are very formal and they ask the basic interview questions, where you use STAR format to answer. Also, the time frame between the store visit and the district manager are very long apart, that is what took the longest for me, being that they are very busy and you have to schedule within their time. Once you are hired you have to complete a background check and physical prior to getting your start date.

I initially applied online and received an email about a month later to set up a time for a phone interview. The interviewer was very friendly and helpful about describing the position. I was asked basic questions about my personality, what I would do in certain customer service situations, strengths/weaknesses, what I have learned from my work experiences, how I would make a customer's experience better, etc. Overall, the phone interview was a very positive experience and lasted about 45 minutes. I heard back a few days later and set up an in-person interview.