I have mixed opinion about the interview process. It's a hit-or-miss. The company has a high attrition rate. While the position that I applied to opened up after several months, the company was undergoing major reorganization. The manager who interviewed me wanted to invite me onsite. However the position moved under a different manager. Still they called me for an interview. The interviewers were very polite, interested and respectful. After a couple of days, I was asked to meet a couple of other folks working at a different location. The second round was indeed a very bad experience since the guy interviewing me had no idea about my background or previous interview. He probably had no time to look at my resume and struggled to come up with questions. Based on the questions he asked , I could tell that he was not prepared and seemed like it was just imposed on him. The other interviewer admitted that the resume was sent by the recruiter at the last min and hence ended up asking general questions. After sending a couple of reminders, I finally got to hear that I was not the right fit for the role. It was really frustrating.
They do make a good product, have very easy going people. This experience was terrible. If you plan on applying or interviewing at Shutterfly, make sure that you don't get fooled by the recruiter's sweet talk. Don't keep hopes until you have the offer letter.