Sprout Social interview questions

I sent my CV through Glassdoor and received a response a few days later asking me to complete a 2 hour written test. There were 3 questions. 1.How has Social media impacted Businesses and Companies? What do you think will happen in the future? 2.Step by step of creating a post on the Sprout Social platform 3. Respond to a user who is frustrated regarding Sprout Social posting on their Facebook page. If you're successful and you pass this stage you will then have a half hr conversation with a recruiter. This call will last 20/30 mins. General questions are asked, only question you really need to prepare for is why you want to work at SS. If you pass this stage another 30 mins conversation will be arranged and you will talk to one of the Customer Advocate Managers, this conversation is mainly give me an example of a project you're proud of, a time you went above and beyond, typical questions that are asked, again you'll be asked why you want to join the team and why you think you're a suitable candidate. After this, I was asked for another interview. As I am based in Dublin, and there is only a small team in Dublin this 3.5 interview was over video chat. It only lasted 3 hours. I met 7 different members of the team. There were numerous questions I was unprepared for (What would you change in your life and why), alot of the questions were repeated, I guess different members of the team need to see if you're the right fit for the team. After this interview, I waited one week to hear back from the recruiter to say that a member of the Dublin team would like to meet me for Coffee/Lunch. I went to the office and met a member of the team for coffee, it was informal but there were still elements that were very interview like, these you can't prepare for. Alot of questions regarding your personality and what type of person you are. This coffee chat is the culture fit, its to see if your personality will blend with the team. If you have the same values as the company. I asked when I'd be hearing back, honestly I assumed it would be in a day or two considering the process as already been just a month, but I was told I should hear in a week or two as other candidates are still being interviewed. I heard back 6 days after the "interview", I was told that they team loved getting to know me but the teams needs have changed and that they decided they needed someone bilingual, honestly I don't think this is something a team should just decide, especially considering this process took so long. I was not offered this job because I am not bilingual which is a kick in the teeth considering all the time and dedication that has been put into preparing for this role, I did not get this job because I didn't possess the right skills or because I wouldn't fit into the team, I didn't get this job because I do not speak another language. This was not part of the job spec, and I find this highly unprofessional, regardless as to whether you're a start up company or a mature company, I think transparency is important, and truthfully Sprout Social have not been transparent. Do not apply for this role if you're looking for a smooth interview process. Be prepared to take alot of time off work, be prepared to not get replies for over a week (this is a company that is there to help other companies communicate with their clients) Overall, terrible experience.

Brace yourself for a lot of waiting around. I applied through LinkedIn and received an email the following day asking me to complete a 2 hour written test which they give you 72 hours to send back. The test is pretty straight forward (questions below). Just be sure to download the free trial of Sprout Social to familiarize yourself with the product and be able to answer questions 2 & 3 specifically. After completing the test, they took 2 weeks to get back to me to tell me I had been successful in getting through to the next round (I had thought I didn't get it at that point). A 30 minute phone screening with someone from HR was scheduled. This was a very pleasant chat. The questions were pretty straight forward, asking about your background and experience, as well as some behavioural questions and the usual 'why Sprout', etc. The second step was a 45 minute phone interview was with the hiring manager two weeks later (as she took some PTO and wasn't available). This was a negative experience for me, and from reading various reviews for this role, seems to be a common theme. The hiring manager was very short, disinterested and kept cutting off my answers. She made the experience very uncomfortable, as I had felt I prepared for the interview but I was getting the vibe that she wasn't interested in my answers. There was no chat, no personality. Two days later I received an automated email telling me that I was not successful. Yes, automated. I found this extremely unprofessional after being involved in the hiring process for a month and a half and having had two interviews. The least I would expect is a rejection email from the hiring manager or the HR person. Thankfully I had other job offers, but overall I was very surprised at how bad my experience was. Maybe other roles for the company have more positive hiring processes? The hiring process for the Customer Advocate role definitely needs to be revised, particularly the management involved in the making of these decisions.