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      State Farm

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      Claim Representative Interview

      Sep 8, 2011
      Anonymous employee
      Winter Haven, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      The process took 4 weeks. I interviewed at State Farm (Winter Haven, FL) in Jul 2011

      Interview

      No matter who your interviewing with in the company, they truley do care. If you made it that far (to the interview), then you've already earned their respect. Its not an easy company to get into, so be sure to do your research; i.e. about the company, QUALITY questions YOU can ask, etc., KNOW STATE FARMS MISSION STATEMENT!!!!!! Go to thier website and research the company. Basic KSA questions (if you dont know what KSA questions are I would suggest you not apply). The hiring process is question filled; they want to know EVERYTHING about you. DONT LIE on your resume because they hire a company called LexisNexis to do a THROUGH backround check on you (and its NOT just a criminal check!!). They look at EVERYTHING on your resume. Be honest, sincere, customer service oriented (in that company its all about the customer, or the "insured" as you'll get to know it). Customer service is a MUST as well as a 4 year degree. LOTS of competition within as most that are hired do not leave the company. Overall this is a VERY good company to work for. I am truley satisfied with my job.

      Interview questions [1]

      Question 1

      Tell me about a time you had to deal with a difficult customer. What did you do and what was the outcome?
      Answer question
      6

      Other Claim Representative Interview Reviews for State Farm

      Claim Representative Interview

      Jul 30, 2025
      Anonymous employee
      Florida City, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at State Farm (Florida City, FL)

      Interview

      Digital video interview process once received offer letter will be received. Easy o live assessment must pass , asking tell me about a time questions no live person . Mention skills and experience

      Interview questions [1]

      Question 1

      Tell me about a time questions
      1 Answer

      Claims Representative Interview

      Aug 30, 2024
      Anonymous employee
      Normal, IL
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at State Farm (Normal, IL)

      Interview

      Video, phone call and personal interview. Took approximately 1 month. Pleasant interview. Video, phone call and personal interview Took approximately 1 month. Pleasant interview. Very knowledgeable and provided option to ask questions

      Interview questions [1]

      Question 1

      Tell me briefly about yourself
      Answer question

      Claim Representative Interview

      Aug 22, 2024
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at State Farm

      Interview

      The process was quick and they were very responsive the entire time. Even providing feedback when I was not offered the position explaining things to work on before trying again.

      Interview questions [1]

      Question 1

      What motivates me in my current position?
      Answer question

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