I applied online. The process took 2 months. I interviewed at State Farm (Duluth, GA) in Jan 2013
Interview
Initially contacted via email to take tests. Passed the tests, and received an email within 24 hours after taking tests to set up a initial phone interview. Answered some behavioral based questions (when is a time you had a difficult situation?, etc). Within 2 weeks I was scheduled for a face-to-face interview, where I met with 3 hr representatives. Within 1 week, I was sent an email for a contingency job offer, pending background check and drug test.
Interview questions [1]
Question 1
When was a time you had promised a customer results but could not deliver those results? How did you handle it?
I applied online. I interviewed at State Farm in May 2018
Interview
Group interview - unprofessional in my opinion and very impersonal when the job required you to sit in a cubicle alone on the phone for 7/8 hours. The interview did not explain that every minute of your day would be accounted for and managed
I applied online. The process took 3 weeks. I interviewed at State Farm in Jul 2017
Interview
I was referred by a current employee to work at State Farm. The interview process was a bit slow, lasted about 3 weeks.
Process:
-referred by employee
-1-2 week waiting period to hear back
-online typing assessment
-phone interview
-background check
Interview questions [1]
Question 1
Tell me about a time at work where an uncontrollable factor upset a customer and you were able to appease them.
I applied online. The process took 1 week. I interviewed at State Farm
Interview
Everything was done via internet and phone. Many people don't get past the online assessment. I recommend that when you're taking that, be in a quiet area so you can focus completely.
