I applied online. I interviewed at State Farm (Dallas, TX) in Aug 2023
Interview
You will first receive an assessment which consists of a data entry simulation and typing speed test. Once you pass that, you'll receive an HireVue interview request which will be you recording your interview answering a series of questions .
Interview questions [1]
Question 1
Tell me about a situation where you had to meet a deadline but couldn't. How did you handle that?
Recorded response to multiple questions. You have the option to record answers 2x. You have some time to practice but it is limited. Then you have a phone interview where they go over you’re recorded answers and some new questions.
Two panels of three people. Not very difficult. Typical questions that you would expect. Basic scenarios around coworkers, calls, decision making. It was many years ago. I’m sure it has changed by now
Interview questions [1]
Question 1
How do you support something you don’t believe in.
Short sweet and simple. Video interview with no person involved. Series of 5 questions. Nothing crazy at all. You get two attempts per question so you can correct your mistakes
Interview questions [1]
Question 1
Name a time you had to deliver bad news to a customer