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      State Farm

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      Customer Service Representative/Sales Interview

      Dec 27, 2015
      Anonymous Interview Candidate
      Marysville, WA
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at State Farm (Marysville, WA) in Dec 2015

      Interview

      Many questions about prior jobs, asking what I did, what role i played, how successful my sales are and why I left each place. Pretty plane Jane to be honest. Described their commission system and told me they make cold calls, which was instantly a turn off. (was not in the description) Proceeded to tell me that prior jobs were not important but would then bring up certain details from my history because I was at my jobs for over a year and a half each and she would say that they don't need to waste their time on someone who will only be there a year... Even after multiple times of saying I wanted a company I could make a career with. Said they start at $15, ACTUALLY starting at $10!!!! Blew my mind because it was false advertising. School/training not paid; 8 weeks of schooling to get 4 different insurance documents. Told I needed to stay at current job and go to school. 6 paid holidays but no vacation until after 1 year. Not really any good benefits what so ever. Was told no skills necessary, only need perseverance needed but that since I was in the workforce for 3 years each job a year and a half I was not putting in enough effort for their job. Ended with a offer, but definitely declined.

      Interview questions [2]

      Question 1

      How do you motivate people?
      Answer question

      Question 2

      On a scale 1-10, how hard of a worker are you?
      Answer question
      4

      Other Customer Service Representative/Sales Interview Reviews for State Farm

      Customer Service Representative/Sales Interview

      May 27, 2017
      Anonymous employee
      Akron, OH
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at State Farm (Akron, OH) in May 2017

      Interview

      I applied online, then I was invited to take an online assessment. Once the assessment was completed, I was emailed for a phone interview. This process was about a month, but I heard it usually doesn't take this long. The phone interview was about 15 minutes 10 questions. The basic customer service questions. Why they should choose you? Difficult customer etc.... I was told they have 40 phone interviews in the next 4 business days.

      Interview questions [1]

      Question 1

      Why they should hire you?
      Answer question

      Customer Service Representative/Sales Interview

      May 27, 2016
      Anonymous employee
      New Orleans, LA
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at State Farm (New Orleans, LA)

      Interview

      It was a joke. The agent had no clue what she was doing. She made commitments that she could not keep. The agent had no idea how to interview anyone for how to screen for applicants. It was obvious that she was not cut out to be an agent.

      Interview questions [1]

      Question 1

      Would I work on Saturdays?
      Answer question
      2

      Customer Service Representative/Sales Interview

      May 4, 2016
      Anonymous employee
      Richardson, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at State Farm (Richardson, TX) in Apr 2016

      Interview

      Interview process was really easy. I didn't even find the job, the recruiter found me and told me to apply. I did and then I took the assessment! I thought I failed but apparently I didn't. Shortly after (maybe two days), I got an email about scheduling a phone interview! Now when I looked up the hiring process, the website said I would have to do an second interview. But the offer was extended to me at the end of the call. No second interview. Questions focused on my current job at the time and my role and duties.

      Interview questions [1]

      Question 1

      Asked me about my current position and my roles.
      Answer question
      1

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