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      Customer Service Agent (Ready Reserve) Interview

      Oct 4, 2024
      Anonymous Interview Candidate
      Memphis, TN
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at State Farm (Memphis, TN) in Oct 2024

      Interview

      So basically I ask questions the entire time because it was a very quick interview. I declined the opportunity immediately. It's not customer service, it is sales. And your first year you're only going to make $30,000 base pay and then I guess you get like a $18,000 on top of that maybe? Also you have to pay for your insurance license which is over $150. You can't even begin working until you do that. This is exactly why I stay away from sales jobs. It's a no for me. I think any decent sales job you should feel like you're going to be good at it and there needs to be a base pay that you can pay your bills with plus commission.

      Interview questions [1]

      Question 1

      There was a ridiculous assessment that had a bunch of silly math problems and then a very quick interview where you're basically going to decide if this is going to be right for you or not. It's not typical at all.
      Answer question
      1