I applied online. The process took 2 weeks. I interviewed at Synchrony (Merriam, KS) in Dec 2014
Interview
Application process is invasive and extensive. Phone interview felt like she was not really interested. I did well enough to get an in person interview. I was told that I would be working with IRA's in the phone interview, but when I got there they said they were unsure which area that they are hiring for. I was told in the phone interview that the dress is business casual. Specifically, no jeans. I arrived in business attire. Everybody was in jeans. The interviewers told me that they wear jeans there and implied that I was overdressed. One of the interviewers suggested that dress should be tasteful and not what you would wear to a club. The other interviewer was in a sweater with a low cut tank and a huge tattoo hanging out with cleavage. I know this would not be my dream job, but I really need a job. I was extremely thankful to get an interview. Waiting to hear whether or not I will get an offer.
Interview questions [1]
Question 1
Explain how I have used computers to solve a particularly difficult customer problem
I applied online. The process took 1 week. I interviewed at Synchrony
Interview
The application process seemed highly disorganized. While all email interactions were cordial, my interview kept getting rescheduled on short notice. It was hard to get any clear answers. Felt more like pulling teeth, than a hiring process.
I applied online. I interviewed at Synchrony (Westchester, OH) in Sep 2025
Interview
Interview process was easy with basic customer service questions. Early interactions suggested a friendly culture, but extended training exposed stricter expectations and a less supportive environment than originally presented. Straightforward customer service questions. The culture initially felt friendly, but the tone shifted during the long training period. Expectations became less clear, and the environment felt more pressured than advertised.
It was a telephonic interview, Confirmed details like adress,dob,and weather fresher or employed.
Q1. Tell me about yourself
Q2. Talk on anything for 1 min
Q3. What are your hobbies n cross question
Q4. Tell me something abt your favourite sport or sportsperson